Customer retention automation: notice before they leave.
Spot customers who've stopped ordering as soon as it happens, send them a friendly message or offer, and alert their rep to get in touch. A monthly list shows who you've won back.
No big upheaval. We plug into the system you already use.
Sound familiar?
- A regular account stops ordering and nobody notices for months
- Reps only look at their biggest customers
- There's no prompt to call an account that's gone quiet
What we automate
Gone-quiet alerts
Flag any account that hasn't ordered within the gap you set.
Win-back messages
A friendly message or offer, in your name.
Rep tasks
The account's rep gets a call task while it still matters.
Repeat purchasing
Reminders for customers on a regular buying pattern.
Monthly report
Who went quiet, who came back.
How it works
A 15-minute call
You tell us where things get missed. We tell you straight if we can fix it.
We map the process
How the work flows today, across which systems and which people.
We build and connect it
Around the systems you already run. Your team is shown how it works.
We look after it
Monitoring, support and small changes every month.
Works with the systems you already run
Every system is different. We'll tell you on the first call what's possible with yours, and we won't promise a connection we can't build.
Who it's for
- Sales Directors
- Account Managers
- Branch Managers
- Commercial Directors
The systems we set up
Straight answers
How do you know an account has gone quiet?
We read order history from the system you already use and flag any customer who hasn't ordered within the gap you choose.
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Be the business that follows up.
Fifteen minutes on the phone. We'll find where things are getting missed and tell you straight if we can fix it.
You don't need to decide anything on the call. Just take a look at how it works.