Commission paid every Monday, no double payments
Commission calculated automatically, paid every Monday, with double payments blocked and every rep able to see their own results.
What was going wrong
Working out commission took hours every week. Mistakes caused arguments, and managers couldn't easily see who was actually performing.
What we built
- Appointments linked to the rep who booked them
- Commission created automatically when an appointment is sat or sold
- Protection against paying twice
- Weekly payout totals, finalised every Monday
- A page for each rep with their own results
- A manager view of payouts owed, sat vs sold and top performers
The background
Every week someone sat with a spreadsheet working out who was owed what. Appointments had to be matched to the rep who booked them, then checked against what was sat and what was sold. It took hours, mistakes caused arguments, and the occasional double payment slipped through.
How it works day to day
Every appointment is now linked to the rep who booked it. When it’s sat or sold, the commission is worked out on the spot. Payouts are totalled every week and finalised on Monday, with double payments blocked before they happen.
Each rep has a simple page showing their own results and earnings. Managers see payouts owed, sat versus sold and top performers on one screen.
The result
No more Monday spreadsheet. No more arguments about who’s owed what. And managers can see who’s performing without waiting for a report.
Working with what they already had
- Their booking systemEvery appointment linked to the rep who booked it
- Phone diallerCall outcomes added to the reports (with the Call Tracker)
- Rep portalEach rep sees their own results and earnings
- Manager viewPayouts owed, sat vs sold and top performers on one screen
Before and after
The systems behind this build.

Commission takes hours and someone always says it's wrong.
Sales Team Commission & Performance
Worked out automatically. Every rep sees what they've earned.
How it works
Hundreds of calls, and no idea which ones turned into sales.
Call Tracker
Every call outcome lands in your reports automatically.
How it worksEvery call. Every quote. Every pound.
Be the business that follows up.
Fifteen minutes on the phone. We'll find where things are getting missed and tell you straight if we can fix it.
You don't need to decide anything on the call. Just take a look at how it works.